Whether it’s executive travel, an airport, train station or seaport transfer, sporting occasion or wedding, your professional driver will ensure you get to your destination smoothly and safely.

Terms & Conditions
1. Hire Customers will be charged for the travel booked, any changes to the journey must be notified to Premier Chauffeurs Nottingham and will be charged accordingly. Any late changes are subject to the driver’s availability that day.

2. Vehicles can only carry up to the stated amount of passengers that was agreed at the time of booking. We will not carry more passengers than the vehicle legally holds (4).

3. Safety — All passengers MUST wear seat belts provided, we accept no responsibility or liability for injuries, accidents or death as a result of passengers failing to wear seat belts provided. We do not provide child seats, if a child seat is required this is to be provided and fitted by the hirer.

4. Premier Chauffeurs Nottingham accept no liability for missed flights, trains or events due to circumstances beyond our control, road accidents, flooding/weather conditions, congestion, vehicle breakdown, terrorist attacks or acts of god.

5. In the event of a vehicle breakdown or accident we reserve the right to provide an alternative vehicle.

6. Behaviour — We can refuse to carry passengers who are under the influence of alcohol or drugs or are abusive to the driver. The hirer is responsible for the passengers. If a passenger is refused carriage for any of the reasons stated then no refund will be available.

7. Soiling charge of £100 will be payable for a valet to any vehicle deemed un-necessarily soiled by clients. This will be charged to the person / business responsible for the hire. We operate a no smoking or vaping policy in our vehicles.

8. Insurance — We are fully insured for passenger travel and public liability, this does not cover damage to client’s possessions or losses caused by delays.

9. Cleanliness — All vehicles are valeted on the day of hire and we will make every effort to keep vehicles clean but this is not always possible due to weather conditions.

10. Contact information — It is the sole responsibility of the Client and / or the Travellers who they represent, to ensure that the information with which we are provided is accurate, complete and timely. This is particularly important where travel takes place outside of core business hours. Clients must ensure that their booking staff and travellers have our contact number, that they provide us with a mobile number for the lead traveller and they advise us as soon as possible of any changes to schedules, particularly those arising from flight delays, cancellations, or missed connections.

Bookings, Payments and Cancellations
Reservations may be made by telephone or email We will respond to you and confirm your reservation by Email. The confirmation Email, once accepted by the client, constitutes our order, contract, and schedule.

Individual payments can be made by Debit or Credit Card, BACS transfer or cash.

Non-standard journeys or those requiring deviations will be quoted on request.

For airport collections the company allows 1 hour waiting, then after this time waiting is charged at £25 per hour or part thereof.

Cancellations
More than 24 hours notice is required to incur no charges for cancellation of bookings.

Between 24 and 3 hours notice of cancellation of booking will incur 25% of booking cost to be invoiced.

Under 3 hours notice of cancellation will incur full booking cost to be invoiced.

Failure to show up for collection will incur full costs of booking invoiced for payment.